Made to order
Each phone case is produced especially for your selected phone model. Please allow time for production before your order is dispatched.
UK delivery: Standard delivery is typically 3–5 business days after dispatch.
As our phone cases are made to order, production takes place before shipping. Most orders are produced within 2–7 business days, although this can vary during busy periods.
Returns
Changed your mind? You can request a return within 14 days of receiving your order. You will then have a further 14 days to send the item back.
For change-of-mind returns, the customer is responsible for return postage.
If your case arrives faulty, damaged, incorrect or not as described, please contact us and we'll put it right.
To start a return, email ellie@countrygirlsclub.com with your order number.
Please don't send returns to our registered office. We'll provide the correct return instructions when you contact us.
Please double-check your phone model before ordering.